Joanna specialises in aviation, travel law and litigation issues with a particular emphasis on vertically integrated tour operators. She advises on a variety of issues including tour operating/aviation regulatory matters, airline start ups, aircraft leases, aircraft sales and purchases, conditions of carriage, contract/brochure/web terms and conditions and disaster/crisis management.
In her previous role as Head of Legal Services for the Libra Holidays Group plc, Joanna was involved in all travel litigation claims, personal injury claims and group actions (including the widely cited Singh v Libra Holidays Limited), drafting supplier contracts, commercial agreements and brochure/web booking conditions. Due to the varied nature of her workload whilst at Libra, she was exposed to a wide variety of issues including traditional tour operating, accommodation only sales, dynamic packaging, distribution channels and aviation charter/sub-charter agreements. One of her key roles entailed management, in-house training and the implementation of the crisis management policy for the Group’s UK tour operating division.
Joanna was also heavily involved in the 2005 Helios Airways Boeing 737 accident in Athens. She assisted with the crisis management of the accident and handled various legal matters for the airline including assisting with lease and rotable parts contracts and negotiations, advising on the Denied Boarding Regulations and compliance with the national aviation authority, drafting conditions of carriage and website policies.
Joanna is also a member of the Travel and Tourism Lawyers Association, the Association of Women Travel Executives, the Aviation Club and has recently been appointed to the ABTA Travel Industry Partner Steering Group. (Last updated June 2009)
Information Obligations and Content of the Package Travel Contract
Titshall v Qwerty Travel – Travel Agents Beware!
Flight-Plus – The Quest for Reform
ATOL Reform – Is It Enough?
The Proposed EU Accident Investigation Regulation – Are You Prepared?
Moore v Hotelplan Ltd: Bringing Clarity to the Law
Airlines in the Dock – Guilty or Not Guilty?