Journal Articles Listed latest first
Editorial Issue Three 2009
The editorial examines the idea of injecting a little humour into a travel complaint
Editorial Issue Three 2010
This editorial discusses difficulties arising from ‘independent travel’.
Editorial Issue Three 2013
“We have snakes. I killed seven of them in the yard last year.” Thus spoke our house exchange partner just as we were about to leave for South Carolina. And, she added, just for good measure, “Just watch for them as you enter the garage.”
Editorial Issue Two 2009
This article discusses issues arising from a quality defect at a four star hotel
Editorial Issue Two 2010
By the time you read this you will probably have had your fill of hard luck stories of those passengers caught out by the Icelandic volcanic eruption which closed large parts of European air space for six days in April.
Editorial Issue Two 2011
by Jeff Wilks
Tsunami, Floods and Water Safety. A March 2011 industry news bulletin reported that 11 people had been killed and thousands of tourists were stranded by floods in southern Thailand. This came less than three weeks after the Japanese tsunami and widespread flooding in Queensland, Australia during December 2010 and January 2011. While there are no official figures available for the number of tourists injured or killed in these natural disasters, it is well established that tourists are very reliant on local people for help in such times of crisis.
Editorial Issue Two 2012
If you want to fix the tourism product fix the taxi drivers first.
Editorial Issue Two 2013
Two memorable phrases come to mind from a recent visit to New Zealand. The first was “You can’t drown in a wetsuit.” For an uncertain swimmer such as myself, just about to drop into the sea to swim with dolphins these were sweet words indeed, enough to stave off any immediate thoughts of drowning
European Court Rules on Opt-In Air Travel Insurance
by John Magee
A recent decision of the European Court of Justice confirms that a party which sells air travel, whether it be an air carrier or a travel agency, can only offer optional price supplements, such as flight cancellation insurance, on an ‘opt-in’ basis.
