A Comparative Analysis of United States and European Union Airline Overbooking Policies. Part One
Mr and Mrs Jones have been waiting eleven months for this vacation. Their two children are finally on summer vacation from school, they cleared their schedules at work for ten days, and they have saved enough money to pay for it. This family of four is off to Maui to soak up the sun and waves in total relaxation. The room at the Grand Wailea Resort is reserved, the bags are packed, and the airline tickets are confirmed. Finally, it is time to get away – but then Mr Jones is ‘bumped’ by the airline. What are his rights?