Editorial Issue Three 2014
In a previous editorial [2012] TLQ 89 I made reference to my co-editor, Joe Harbaugh’s comment that if you want to fix the tourism product you start with the taxi drivers. But it isn’t always the drivers that are the problem – sometimes it’s the passengers.
About the Author
David Grant is Professor Emeritus at Northumbria University and was Visiting Professor of Travel Law at Leeds Metropolitan University.
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