I hold that the more helpless a person the more entitled they are to protection

12th June 2014 by Roger Bray

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Though it passed almost unnoticed except by customers directly affected and travel industry insiders, the decision by Lowcostholidays to shift its business base from Britain to Spain was a seismic event in the development of protection for consumers booking holidays by air.

About the Author

Roger is one of the UK's longest serving travel journalists having served as the travel and aviation correspondent - and later travel editor - of the Evening Standard.

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