Regulation (EU) No 1177/2010 on the Rights of Passengers Travelling by Sea or Inland Waterway
This regulation applies to passengers travelling on passenger services either departing from or arriving in a port within the European Union (EU), and on cruises where the port of embarkation is in the EU. Amongst other things it provides for rights for disabled persons; assistance; rerouting or reimbursement; compensation for delay; complaint handling; and the establishment of independent national bodies to enforce the regulation.
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