Cold! If the thermometer had been an inch longer we’d have frozen to death

8th June 2021 by admin

PDF IconOpen the Article

The Adcocks and the Barbours booked a seven-night, half-board, skiing holiday at the Hotel Villa Daniela in Sauze D’Oulx, Italy, from Sunday to Sunday.

The brochure described the hotel as having a warm and friendly atmosphere with twin-bedded centrally heated rooms and hot and cold running water. Breakfast would be served at the hotel and main meals would be taken at the Hotel Palace across the square.

The reality turned out to be somewhat different. The judge in the Court of Appeal summed it up this way:

“ … hotel was said to be dirty; that the hot water supply was inadequate (to say the least), at times non-existent; that the cold water supply was not always available; that the central heating did not work properly and was only available for part of the holiday; that the rooms were in consequence cold; that blankets on the bedding were inadequate; that the beds themselves were uncomfortable; and that there was no warm and friendly atmosphere in the place; indeed, there were no public rooms in which such an atmosphere could develop.”

More specifically:

For this ordeal the Court of Appeal awarded £500 in damages – slightly more than the cost of the holiday.

For information on your package travel rights click here for our FAQs

[This is the case of Adcock v Blue Sky Holidays Ltd heard in the Court of Appeal on 13 May 1980. The quotation at the beginning is courtesy of Mark Twain.]

The information on this website is brought to you free of charge. However some links on the site are affiliate links, including the links to Amazon. This means that we may receive a commission if you purchase something via that link. This funding helps pay for the upkeep, design and content of the site. Without it the site would not exist. If you have found the site useful or interesting please consider using the links to make your purchases; it will be much appreciated. For every commission we receive 10% will be donated to charity.

We use cookies, just to track visits to our website, we store no personal details. ACCEPT COOKIES What are cookies?