How to pursue your rights against a travel company
If you have complained to your travel company and not achieved a satisfactory outcome there
are a number of avenues to explore. You have a number of choices:
- Organisations that will help you complain
- Credit card claims and charge backs and the Financial Ombudsman Service (FOS)
- Alternative Dispute Resolution (ADR) organisations. ADR is an alternative to going to court
- Going to court
